How to attach a log file


Change Log Level

First, check your settings and change log level to VERBOSE.

Go to Settings:

Change log level to VERBOSE:


Set to DEBUG if you use old version because there is no VERBOSE log level.

Get back to DRIVES screen

Changed log level takes effect when you leave SETTINGS screen.

Reproduce your problem !

After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files.

Send Log File

Within your drive item, click ‘LOG’ to open log folder:

Windows Explorer or Mac Finder will open the log folder.

Select all files and compress to a zip file.

Drag and drop the the zip file.

If your web browser does not support drag and drop of the file. Please click the upload button and select the file:

Sync with Dropbox
Netdrive 3 Stuck on connecting to netdrive Agent
Keeps initializing
Stopped connecting to OneDrive for Business
New N3 release/Gdrive File explorer response issue
My Amazon drive continues to disconnect
Word/PPT won't save files into Webdav
Failed to add drive
Massive BUG in NetDrive3
Netdrive 3 - G suite
Netdrive 3 random disconnect - SFTP
Bdrive nd3svc.exe using 11GB of memory
NetDrive not logged in on restart
NetDrive 3.1.234 Released
Jpeg files errors
FTP dont try to connect
Netdrive 3 Error in Saving PDF files to OneDrive/Dropbox/Amazon Drive
WEBDAV: Windows 10 - Synology - "Permission Error" After Windows Updates
Amazon Drive No Connect (Unlimited)
Don't see OneDrive files after update
Have to authenticate every time my computer restarts
Where is the log file to debug non-connection?
Failed to Upload error
Mount error after update
Unable to download games on google drive
Destinantion Folder Access Denied, You need permission to perform this action (Google drive)
Fail to upload/register files to my synology diskstation
Connection to synology diskstation but folder is empty
NetDrive 3 fail to load drive
File System Error 65535
Mount error
Unable to download to NetDrive mounted drive & path
NetDrive 3 Does not load - hanging on NetDrive Splash Screen
NetDrive closes periodically on Windows 2016
Reading and visualizing problems
Netdrive 3 / server 2012 R2
Dropbox authentication doesn't complete
Can't connect to Google Drive
Mount Error - Onedrive and Google Drive
NetDrive3 trial disconnects several times per day
WebDAV Synology 918+ error
Problems copying a Copy Recovery Point to Amazon Cloud
Download is downloading as 0KB until second try - All Files
Ampersands causing folders to show as empty
Netdrive2 modify xml files
NetDrive desktop folder dissapeared overnight (Windows)
Prodblem with Secure WebDav
Waiting for authentication
Not all files are syncing
Slow to connect to Asustor NAS
No local Drives with Mac High Sierra?!
Drive letter already used
SFTP not working
Webdav settings
*.java files not shown via webDAV on Synology NAS
Can not connect netdrive business with multiple accounts
OneDrive: Shows upload speed = 0 bytes, items failed, but still uploading
OneDrine don't connect
Issue with FTP Drive can't create folder on NetDrive but ok on FileZilla
Endless loading in explorer and control panel is freezing
Lost Home folder access to Synology NAS using WebDav
Are You Sure You Want to Copy This File Without its Properties? I/O Errors
Net Drive, Cannot Save Document
Cannot use this version please install a version you can use
Failed to authenticate with ftp
Failed to authenticate with ftp
Net Drive, Cannot Save Document
NetDrive 3 takes 10 minutes for initializing
Several errors NetDrive version: 3.6.571 / Windows 10
When file transfering download gets to 99% and stops
WebDav connection unmount failed
Netdrive3 will not sync webdav using iPhone as WiFI/Internet source
NetDrive 3 not logging in with boot
Netdrive is not initialized
Slow problem + crash Netdrive 3
Drive connection to WebDAV is not writable
Cannot Add folders/files to S3
Drive connection to WebDAV is not writable
NETDRIVE and OneDrive for Business
Can not use netdrive
pinned #2

closed #4