Unable to copy files larger than 2GB

[tsjeong]

Dear it_user_f2ed,

The URL below is a guide to managing quotas for Google Cloud Storage. Please refer to that guidance page.

View and manage quotas  |  Documentation  |  Google Cloud

Quota adjuster  |  Documentation  |  Google Cloud

Also, could you please attach the log files so that we can better understand the issue.

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

Regards