Dear mayron.ti,
We understand that you are experiencing the “FAILED TO GET FILE LIST” error when attempting to list your Backblaze bucket after successfully logging in and authenticating. To accurately analyze and resolve the problem, it would be helpful if you could send us the log files.
To help us diagnose the issue, please follow these steps to send us the log files:
- Please set the log level to VERBOSE.
- Reproduce the problem.
- Afterward, please follow the instructions in the following link to send us the debug log file:
Please be aware that the log file does not contain any login credentials.
Please attach the log files so we can promptly investigate the issue and find a solution for you.
Best regards.