jyyoon
3
Hello.
Did you configure the account setting in Synology DSM?
Please refer to a following url.
https://www.netdrive.net/support/?type=guide&page=synology
If the issue persists, attach debug log files to figure out what happened.
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
There is no login related credential information in the log files.
Regards.