UPDATED the **UPDATED WITH LOG INFO** After UPDATE yesterday to version 3 drive won't connect

[tsjeong]

Dear office-e739,

Thank you for using NetDrive.

Would you like to install the new version (3.14.309)?

Download NetDrive - Mount your storage as local drive

First, uninstall the currently installed program and reboot. And try installing the new version.

If the problem persists, please attach a log file.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.