Lot of I/O errors

Apologies for the delayed response; we overlooked your post.

Please upload full log files to check the issue (with VERBOSE log level).

To help us diagnose the issue:

  1. Please set the log level to VERBOSE
  2. Reproduce the problem.
  3. Afterward, please follow the instructions in the following link to send us the debug log file:

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.