Netdrive 3.8.925 crashes Windows Explorer, gets "access denied", not showing folders/files to Synology NAS boxes


jyyoon
Bdrive Staff

    November 12

Hello.

Thank you for using NetDrive.

Could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :


How to attach a log file NetDrive
Change Log Level
First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen
Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem !
After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File
Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

(Attachment nd3svc_SynoDS916PMWM1WebDAVMMPC.log.0 is missing)

(Attachment nd3svc_SynoDS916PMWM1WebDAVMMPC.log.1 is missing)