NetDrive 3.0 Mounting

[jyyoon]

Hello.

For problem 1, please attach debug log files to figure out what happened.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

For problem 2, I need more details for your environment. We recomment to use webdav if you are using QNAp

For problem 3, could you let me know what the drive item you tried to mount name is?
And I guess our filesystem drive was not loaded. It could be caused by some reasons like as a anti-virus program or a anti-malware program.

If you have further help, we can have a remote session via AnyDesk.

Regards.