NetDrive file lock service is not available_Old Issue, New Post







ysh team
June 25

Please send us log files to check the issue.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file NetDrive

  1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

nd3svc_WebDAV.log (8.98 MB)