Failed to transfer file

NetDrive3
2

Dear Petzany,

Thank you for reaching out. Based on the error logs you provided, here are some possible causes and solutions for the issue:

  1. Directory Already Exists
  • The log indicates that the directory /archived already exists on the SFTP server. This shouldn’t normally cause an issue, but it’s worth verifying the directory structure.
  1. File Write Failure
  • The error suggests a failure while writing the file veeamavailabilitysuite_9.5.update4b.zip to the SFTP drive. This could be due to one of the following reasons:
    • Insufficient permissions to write to the /archived/veem backup directory.
    • File size exceeding the limit set by the SFTP server.
    • Disk space on the SFTP server is insufficient.
    • Network interruptions during file transfer.

Suggested Steps:

  • Verify the write permissions for the /archived/veem backup directory on the SFTP server.
  • Check the available disk space on the SFTP server.
  • Confirm that the file size does not exceed the server’s maximum file size limit.
  • Ensure that the network connection is stable during file transfer.

If the issue persists, please provide a detailed log file so we can analyze further and assist you better.

To help us diagnose the issue:

  1. Please set the log level to VERBOSE
  2. Reproduce the problem.
  3. Afterward, please follow the instructions in the following link to send us the debug log file:

We greatly appreciate your patience and understanding. Once we receive the logs, we’ll work promptly to resolve your issue.

Best regards,
Bdrive Support Team