NetDrive couldn’t unmount if there are file operations in progress. It seems that NetDrive timed out while unmounting the drive and force unmount and change the drive item from UI.
Can you stop and start NetDrive windows services?
Please send us the log files to inspect the issue:
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
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Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
[image]
1B. If you can login
Go to Settings:
[image]
Change log level to VERBOSE:
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Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
There is no login related credential information in the log files.
Sorry for the inconvenience it may caused.
