Net Drive Copy Very Slow

[tsjeong]

Hello ssmall,

Thank you for your inquiry.

We have tested the same scenario using NetDrive version 3.18.1125, copying both 148 small files and a single large file, and the results showed normal transfer speed in our environment.

• Small files: ~835 KB/s
• Large file: ~44.85 MB/s

This suggests that the slow speed you are experiencing might be caused by external factors, such as:

1. FTP server performance or location – long distance or high server load can affect speed.
2. Firewall or antivirus interference – real-time scanning may slow down file transfers.
3. Overhead from small files – FTP can be less efficient with many small files.
4. NetDrive configuration – transfer mode or cache settings might impact performance.

If the issue persists, please send us the NetDrive log files from the following path so we can investigate further:

To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials.
We will do our best to resolve this promptly.

Best regards,
NetDrive Support Team