When there is a problem adding drive item (How to install the root certificate)


If you have problems adding the drive item like as below image, this issue can be solved by installing a root certificate to your machine.

  1. Please download attached comodo_root.zip file and unzip it.
    comodo_root.zip (1.5 KB)

  2. Then, install to “Local Machine”.


  1. Select “Place all certificates in the following store”

  2. Press “Browse” button and select “Trusted Root Certification Authorities”. Then press “OK” button.

If the certificate is installed, you can add a drive item normally.

Please try to add and connect after installing the certificate to “Local Machine”.