FTP and SFTP not connecting

[jyyoon]

Your issue can be solved installing the root certificate.

Please refer to below.

When there is a problem adding drive item (How to install the root certificate)

Hello. If you have problems adding the drive item like as below image, this issue can be solved by installing a root certificate to your machine. [image] Please download attached comodo_root.zip file and unzip it. comodo_root.zip (1.5 KB) Then, install to “Local Machine”. [image] [image] If the certificate is installed, you can add a drive item normally. Please try to add and connect after installing the certificate to “Local Machine”.

Regards.