I locked an .html file in Finder on a Mac using the NetDrive right-click menu option. Another user was able to see the lock icon on the file on their PC. However they were still able to open, edit, and save the file. I was then able to open the locked file on my computer and see the changes they made.
Are .html files able to be locked? Is it a mistake that the lock icon showed up over the file icon? Or is the mistake that the file was able to be edited?
Is there a list of the file types that support file locking?
NetDrive3 - 3.16.539 (in trial) - Published Team Drive
Google Cloud Storage
User 1 - Maintainer and Admin
OS: Microsoft Windows 10
MS Office 2016
User 2 - Maintainer
OS: MacOS Big Sur 11.0.1
MS Word for Mac (16.16.27)
We need to check the issue with log files. Could you send us debug log files of
both User 1 and User 2?
After setting the log level to VERBOSE,
please reproduce the problem and send us the debug log file :
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
1B. If you can login
Go to Settings:
Change log level to VERBOSE:
Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
There is no login related credential information in the log files.
Sorry for the inconvenience it may caused.
File lock works for all file types.
I am working to recreate this issue, however I ran into another one. I will share the logs as soon as I am able.
I have been unable to recreate this issue because of another issue I’ve come across. I’ve documented the new issue here:
Using NetDrive3, I am unable to upload files to the Google Cloud Storage drive. However I am still able to upload files to my Google Drive using NetDrive.
When I try to add files to folders on the Google Cloud Storage drive the upload fails. But previously I was able to add items. I’m not sure what changed.
Here are my logs:
MacOS-2022-09-14-LOGs.zip (2.8 MB)
Depending on how long it takes to get that issue resolved, it may be a while before I’m able to send the logs for this initial problem.
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