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Could you attach debug log files to figure out what happened?
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
Change Log Level
First, check your settings and change log level to VERBOSE.
Go to Settings:
Change log level to VERBOSE:
Set to DEBUG if you use old version because there is no VERBOSE log level.
Get back to DRIVES screen
Changed log level takes effect when you leave SETTINGS screen.
Reproduce your problem !
After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files.
Send Log File
Within your driv…
There is no credential information in the log files.
Or the following topic will be helpful.
In the debug files, all I found is “HTTP/1.1 401 Authorization Required”.
In the past, there was a customer whose ip is registered in block list of the Synology NAS DSM.
Could you check your DSM’s block list?