NetDrive version:3.8.888
Windows/Mac Version:win10
Netdrive can not longer log in to Googledrive.
I will be prompted with “Unable to log in with provided credentials” on the login screen.
Reverting to the previous version does not change the behavior.
What should i check?
jyyoon
September 3, 2019, 7:04pm
2
Hello.
Sorry for late.
Could you attach log files to figure out what happened?
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
Change Log Level
First, check your settings and change log level to VERBOSE.
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Get back to DRIVES screen
Changed log level takes effect when you leave SETTINGS screen.
Reproduce your problem !
After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files.
Send Log File
Within your driv…
There is no credential information in the log files.
Sorry for the inconvenience it may caused.
Regards
u1-hory
September 12, 2019, 9:58am
4
jyyoon
September 17, 2019, 10:39am
5
I got the files you attached.
I will feedback after review the log files.
Regards.
jyyoon
September 22, 2019, 10:04pm
6
Hello
I think you need to register your own google drive api key.
Then the your issue will be solved.
NOTE: All users of NetDrive share the same Google Drive API client ID for accessing their files. If your connection suffers from slow download and/or upload please register your own client ID.
1. Open https://console.developer.google.com in your browser and log in to your google account.
2. Click 'Select a project’
[image]
3. Click 'NEW PROJECT’
If you have a project already, you can use it.
[image]
4. Input project name, Organization and Location then create it.
You need to set …
Regards.
jyyoon
September 22, 2019, 10:17pm
7
Or try to re-authenticate in configuration of a drive item.
“CONFIG” -> “CONNECT”
Regards.
u1-hory
September 27, 2019, 4:12am
8
Thank you.
Thank you. I set up the way you guided me, but the connection was not resolved.
jyyoon
September 30, 2019, 7:46pm
9
Did you reconnect in configuration after registering your own api key?
Yes. I did it according to your instructions. But the problem was not solved.
jyyoon
October 3, 2019, 8:07pm
11
Could you add a new google drive item please?
If that fails, I think it’s a better to have a remote session.
Regards.
system
Closed
October 13, 2019, 8:07pm
12
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