Dropbox for Business - Empty folder in Finder with many items

NetDrive3
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1

Hello,

I have the similar error as this post:

I have large folder with many subfolder but the folder in Finder is empty. If i use the browse feature, i can see all my folders. With other folder with less items, the content is displayed in Finder. I have the same issue using Windows

I’m using the version 3.14.342 on macOS 11.2.3

In logs, i have the following error:
[2021/03/12 13:26:39.715] [ERROR ] [ 1] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.14.342 ] [Child.cpp:129] [2021/03/12 13:26:53.915] [ERROR ] [ 1] [FILESYSTEM] Mount failed : 2008(/Volumes/Dropbox for Business_jeanmichel, Dropbox for Business) [2021/03/12 13:26:53.916] [ERROR ] [ 1] [SERVICE ] empty_mount Mount Failed 2008:/Volumes/Dropbox for Business_jeanmichel:Dropbox for Business [2021/03/13 08:18:31.475] [ERROR ] [ 1] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.14.342 ] [Child.cpp:129] [2021/03/13 08:18:35.213] [ERROR ] [ 1] [SERVICE ] Failed to send publish message 38 [../../common/ZServerSession.cpp:324] [2021/03/13 08:19:34.209] [ERROR ] [ 2] [PROTOCOL ] GetFileList >> HTTP 409 [2021/03/13 08:23:42.130] [ERROR ] [ 3] [SERVICE ] Failed to send publish message 38 [../../common/ZServerSession.cpp:324]

Which log file or log level do you need ?

2

Dear jeanmichel-germ,

Thank you for using NetDrive.

If you attach a screenshot of the settings of the drive item you added (Dropbox for Business), I think we can solve the problem faster.
And attach the log file as well.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

3

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