Win Server 2012 R2 ceate dir error....0x800703EE!

[chwan1]

Hello, after I recently upgraded from version 3.6.571 to version 3.13.281
I found that the directory “could be created” and os show error 0x800703EE !!!

But it is possible to create a file, but it is normal to remove it and
refit it back to 3.6.571. I tried 3.10.145 to 3.13.281 and the situation is the same.

What is the cause? I am using Server 2012 R2 (64bit)!!

[jyyoon]

Hello.

Could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[chwan1]

Dear Bdrive Support!!

as Attach file!!
Thanks for your help!!!

jyyoon@bdrive.com via Bdrive Support Forum - NetDrive and CloudSync <no-reply@bdrive.com> 於 2020年12月4日 週五 上午5:04寫道：

nd3log.zip (544 KB)

[jyyoon]

Hello.

I reviewed carefully the files you attached.

But All the request of a CreateDirectory was successfully finished.

I couldn’t recognize any cause from the files.

I think we should have a remote session to figure out this issue.

If you want, let me know your AnyDesk address and the time you are available with UTC.

You can download it from https://anydesk.com/en/downloads.

Regards.