I had a Synology 918+ working properly over WebDAV using NetDrive3. I changed home and now everything works except for NetDrive3.
I opened the new router to forward WebDAV ports to the server as I had it before, and every external access to the server works fine, except for NetDrive3.
It always shows the following error: “LOGIN FAILED. PLEASE CHECK LOGIN CREDENTIALS” (my username and password are correct).
Any ideas of what the problem may be?
NetDrive version: 3.3.349
Windows or Mac: Windows
Windows/Mac Version: 10
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
Change Log Level
First, check your settings and change log level to VERBOSE.
Go to Settings:
Change log level to VERBOSE:
Set to DEBUG if you use old version because there is no VERBOSE log level.
Get back to DRIVES screen
Changed log level takes effect when you leave SETTINGS screen.
Reproduce your problem !
After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files.
Send Log File
Within your driv…
Sorry for the inconvenience it may caused.
I can set the change log level to “verbose”, but I can’t “add Drive” because this error comes up and the Drive can’t be saved:
This issue was finally solved and I don’t have the slightest idea on how was it solved. After several talks with my ISP technical service, Synology forums and Netdrive, yesterday it finally started working again.
If I have to guess, I think the problem was probably an issue on the Synology NAS configuration. For some reason the WebDAV application wasn’t working properly. Several restarting of the NAS later, it works.