WebDAV Connection authentication error

I’m getting an 'Authentication with WebDAV error when trying to connect with NetDrive3. I’ve verified that it is not the router or server. I can log in on my iMac and using a different application on my Windows 10 PC. This tells me that it’s not the credentials as I’ve put the same ones in all cases. I’ve included both screenshots that show that the information is correct and is the same that I used with the other application.

Please help.!

NetDrive2 Setup|690x386

Hello.

Could you check your ip is in block list in server or not?

Please refer to the following topic.

Regards.

The block list is empty.

Did you change a port number for webdav?

The default port number for webdav of Synology NAS is 5005(http) and 5006(https).

Please check it.

Regards.

Yes for security reasons. I’ve been able to log in before.

OK.

The port number 8001 is not for http and DSM.

Then could you check the permission of the user in the DSM of your Synology NAS?

Permissions are correct. I’ve had the same issues with other ports as well.

Lawrence.

Let’s have a remote session via AnyDesk to solve the issue.

If you want, let me know your AnyDesk address and the time you are available after installing it.

You can download it from https://anydesk.com/en/downloads.

Regards

I have downloaded AnyDesk. I am available anytime today.

Lawrence.

This topic is unlisted so only NetDrive staff can see this topic.

Please give me your AnyDesk address and about the time with timezone.

Regards.

My AnyDesk id is 342 882 644 and it is 1:45 CST.

Lawrence

How about 09:00 (CST) on Thursday?

10:30 am would be better for me.

OK. I got it.

I will connect 10:30 am (CST).

I connect now.

I am trying to connect now.

Suddenly, the remote session was closed.

It’s a good news.

If you have a question or a issue, don’t hesitate to contact us.

Regards.