I’m getting an 'Authentication with WebDAV error when trying to connect with NetDrive3. I’ve verified that it is not the router or server. I can log in on my iMac and using a different application on my Windows 10 PC. This tells me that it’s not the credentials as I’ve put the same ones in all cases. I’ve included both screenshots that show that the information is correct and is the same that I used with the other application.
Please help.!
NetDrive2 Setup|690x386
Hello.
Could you check your ip is in block list in server or not?
Please refer to the following topic.
Dear maka
In the debug files, all I found is “HTTP/1.1 401 Authorization Required”.
In the past, there was a customer whose ip is registered in block list of the Synology NAS DSM.
Could you check your DSM’s block list?
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Best regards.
Regards.
jyyoon
June 1, 2020, 10:31pm
4
Did you change a port number for webdav?
The default port number for webdav of Synology NAS is 5005(http) and 5006(https).
Please check it.
Regards.
Yes for security reasons. I’ve been able to log in before.
jyyoon
June 1, 2020, 11:02pm
6
OK.
The port number 8001 is not for http and DSM.
Then could you check the permission of the user in the DSM of your Synology NAS?
Permissions are correct. I’ve had the same issues with other ports as well.
Lawrence.
jyyoon
June 1, 2020, 11:31pm
8
Let’s have a remote session via AnyDesk to solve the issue.
If you want, let me know your AnyDesk address and the time you are available after installing it.
You can download it from https://anydesk.com/en/downloads .
Regards
I have downloaded AnyDesk. I am available anytime today.
Lawrence.
jyyoon
June 2, 2020, 10:09pm
11
This topic is unlisted so only NetDrive staff can see this topic.
Please give me your AnyDesk address and about the time with timezone.
Regards.
My AnyDesk id is 342 882 644 and it is 1:45 CST.
Lawrence
jyyoon
June 3, 2020, 10:36pm
13
How about 09:00 (CST) on Thursday?
10:30 am would be better for me.
jyyoon
June 4, 2020, 5:32am
15
OK. I got it.
I will connect 10:30 am (CST).
jyyoon
June 4, 2020, 4:31pm
18
I am trying to connect now.
jyyoon
June 4, 2020, 4:42pm
19
Suddenly, the remote session was closed.
It’s a good news.
If you have a question or a issue, don’t hesitate to contact us.
Regards.