Upload interruption

[28d9-info]

I have already used netdrive 2. Now I have bought 5 licenses in netdrive 3 and used the same settings. The connection stops several times a day and the explorer closes. We also have problems with the upload. Some of the files are not uploaded. This causes data loss. That mustn’t happen. This never happened to us in netdrive 2. What settings do you recommend when connecting to a Synology nas via WebDav? What can be done about these interruptions in the connection?

[jyyoon]

Hello.

Thank you for using NetDrive.

As you mentioned, the drive must not be disconnected.

Could you attach debug log files to figure out what happened after reproducing it?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.