Upgraded to NetDrive3. Nothing works

[guidic1]

Upgraded to Netdrive3. Windows 10 64, build 18363.535. No connection to DropBox, Onedrive for Business. Just sits and spins.

[tsjeong]

Dear guidic1,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[guidic1]

Continuing the discussion from Upgraded to NetDrive3. Nothing works:

The funny thing is I have two laptops that are litterally twins. I bought two licenses. It works on the second, but not the first. Here are the log filesnd3svc_DCSD OneDrive.zip (7.5 KB) NetDrive3_guidic.zip (11.8 KB)

[tsjeong]

Dear guidic1,

I looked at the log file but I can’t find the cause of the problem.
Please try uninstalling and reinstalling NetDrive.

If the problem persists, we may be able to solve it through remote access.

Regards.

[guidic1]

Ok. We might try that tomorrow. Like I said, I bought two licenses, and the machines are literally twins. The only exception is Netdrive2 was running on the machine that is now not working.