Unable to download to NetDrive mounted drive & path

[pedro]

NetDrive version: 3.5.434
Windows/Mac Version: Windows 10, Server 2016

Using Chrome, Firefox, Edge, or IE, with or without Free Download Manager if a file is downloaded, and the destination is set as a NetDrive mounted drive & path the download shows as completed but when looking at the file system in explorer it still shows as a partial download file with zero bytes.

[support1]

We will check the issue. Thanks for your feedback.

[support1]

We tested with Chrome on Windows 10 and it downloads files without problem when we set the download folder to drives mounted by NetDrive.

Can you send us debug log file?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

Sorry for the inconvenience it may caused.

[pedro]

It’s going to be a few days before I can get the logs needed. This is happening on my work system and there are a few other quirks that have popped up that may be related to our O365 instances requiring two-factor authentication.