The program crashes when trying to connect with google drive

[estesdondeestes]

the program crashes when trying to connect with google drive.

It says that I have version 2.3.9 installed and asks me if I want to download version 2.3.420.
I say yes, I download it but nothing, the previous version is installed again. Unable to install version 2.3.420.

By the way I have mac, el capitan

[estesdondeestes]

in the Demo version, everything worked fine.

[tsjeong]

Dear estesdondeestes,

Would you like to install the version below?
https://files.bdrive.com/cloudsync/builds/c3a1cc545b2544c597da29c521b6bb1a/CloudSync-2.3.532.dmg

Regards.

[estesdondeestes]

I installed it but it just does not start.
I do not understand that the tiral version works and after buying it it does not work

[tsjeong]

Dear estesdondeestes,

Could you give me more details information? A screenshot will be helpful.

And attach the log file.
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[jyyoon]

Hello.

Did you register your own Google API Key and secret key?

I recommend to register them your own.

Regards.