Single large file cannot be uploaded to S3

I have tested it several times. Mounting the drive as a disk symbol, simply copy-pasting a single large file, or backing up a large file to S3 through backup software all fail 100% of the time. The file size I tested is 22GB, and the error message is:
[FILESYSTEM] 02b58fdf-b764-40ae-a854-b677f4f82727.vmrs will not be updated. It’s modified or offline only.

Can you send me full log files?

To help us diagnose the issue:

  1. Please set the log level to VERBOSE
  2. Reproduce the problem.
  3. Afterward, please follow the instructions in the following link to send us the debug log file:

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

the debug log file in here

support1 via Bdrive Support Forum - NetDrive and CloudSync <> 於 2023年7月6日 週四 上午9:23寫道: (989 KB)

Sorry for the confusion.

NetDrive supports uploading up to 5GB per file on S3.

Is there no way to solve this problem?
I was going to pay…

We will list the feature but I’m afraid I cannot confirm when it will be ready.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.