SFTP w/SSH Key - Linux Permissions Resetting

[whiteb]

NetDrive3 v. 3.17.847. When using an SFTP connection to a Linux server with the SSH Key option, we are finding that permissions are being reset (taken away) when disconnecting the drive (NetDrive3) and then reconnecting. Both of the checkboxes for “New file permission” and “New folder permission” are NOT checked. Any ideas? This doesn’t seem to happen when we use a normal userid/password method for access - only with the SSH Key option.

[tsjeong]

Dear whiteb,

Could you send us a log file?

To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

Regards