Every day the program crashes, I have to forcibly restart the program through the device manager, sometimes even restarting does not help, I have to give permission to google drive again. Therefore, you have to constantly monitor the program, and this is very inconvenient.
Dear wewewe777,
Thank you for using NetDrive.
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
There is no login related credential information in the log files.
Sorry for the inconvenience it may caused.
Regards.
I already sent you these files in another thread of the forum in connection with another problem, you didn’t give me anything and the topic was closed
Dear wewewe777,
Are you referring to the attached log file in the issue below?
No error appears in the log file, so the problem is unknown. Please create the problem again and attach the log file.
Regards.
Dear wewewe777,
I reviewed the log file, and there is an error in the token refresh part.
Would you like to delete the drive item and add the drive item again?
[2021/07/06 10:55:56.261] [DEBUG ] [ 2572] [PROTOCOL ] Refresh token failed.
[2021/07/06 10:55:56.261] [DEBUG ] [ 2572] [PROTOCOL ] Refresh token done with AERROR::FAILED
[2021/07/06 10:55:56.261] [ERROR ] [ 2572] [PROTOCOL ] About::Process >> ON HTTP 401 : AERROR::FAILED(0x00000001)
{
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “authError”,
“message”: “Invalid Credentials”,
“locationType”: “header”,
“location”: “Authorization”
}
],
“code”: 401,
“message”: “Invalid Credentials”
}
}
If you issue persists, please let me know.
Regards.
this error appears every day. How can I fix it?
I think your credentials was expired or changed by some reasons. I’m not sure what is the exact cause.
There are several reasons why invalid grants occur, which are well-documented below.
Please refer above.
Why can’t you make the program restart itself after an error?
There was also a problem. I created a new google drive T, but the data is not updated and I can not create a folder, the error is that there is no access to the folder
[2021/07/11 14:43:26.333] [DEBUG ] [ 13864] [PROTOCOL ] GoogleDrive::GetChangeList >> ON HTTP RANGE 200(200) : AERROR::SUCCESS(0x00000000)
[2021/07/11 14:43:28.397] [DEBUG ] [ 14812] [SERVICE ] Start unmounting with force : 0 [ChildPipe.cpp:219]
[2021/07/11 14:43:28.398] [MESSAGE ] [ 10804] [FILESYSTEM] Unmounting T…
[2021/07/11 14:43:28.398] [DEBUG ] [ 10804] [FILESYSTEM] Unmount - T:;DESKTOP-FMS53O2;Google Drive-AdminKonstantin
[2021/07/11 14:43:28.398] [DEBUG ] [ 10804] [FILESYSTEM] 5 handles opened
[2021/07/11 14:43:28.399] [DEBUG ] [ 10804] [FILESYSTEM] File still opened from \Device\HarddiskVolume2\Program Files (x86)\Bdrive\NetDrive3\x64\nd3svc.exe
[2021/07/11 14:43:28.399] [DEBUG ] [ 10804] [FILESYSTEM] File \Shared drives still opened from \Device\HarddiskVolume2\Windows\explorer.exe
[2021/07/11 14:43:28.399] [DEBUG ] [ 10804] [FILESYSTEM] File \Shared drives still opened from \Device\HarddiskVolume2\Windows\explorer.exe
[2021/07/11 14:43:28.399] [DEBUG ] [ 10804] [FILESYSTEM] File \ still opened from \Device\HarddiskVolume2\Windows\explorer.exe
[2021/07/11 14:43:28.399] [DEBUG ] [ 10804] [FILESYSTEM] File \ still opened from \Device\HarddiskVolume2\Windows\explorer.exe
[2021/07/11 14:43:28.410] [DEBUG ] [ 10424] [FILESYSTEM] [T:PID 0] FileSystem::ReleaseDir :
[2021/07/11 14:43:28.410] [DEBUG ] [ 10424] [FILESYSTEM] [T:PID 0] FileSystem::ReleaseDir => AERROR::SUCCESS :
[2021/07/11 14:43:28.410] [DEBUG ] [ 10424] [FILESYSTEM] [T:PID 0] FileSystem::ReleaseDir : \Shared drives
[2021/07/11 14:43:28.411] [DEBUG ] [ 10424] [FILESYSTEM] [T:PID 0] FileSystem::ReleaseDir => AERROR::SUCCESS : \Shared drives
[2021/07/11 14:43:28.888] [MESSAGE ] [ 13864] [PROTOCOL ] Changes loop done
[2021/07/11 14:43:28.897] [MESSAGE ] [ 10804] [FILESYSTEM] T unmounted
[2021/07/11 14:43:28.898] [DEBUG ] [ 14812] [SERVICE ] unmount ret 0 [ChildPipe.cpp:244]
[2021/07/11 14:43:28.901] [MESSAGE ] [ 14876] [CACHE ] Uninitialize cache…
[2021/07/11 14:43:28.920] [DEBUG ] [ 12436] [CACHE ] Cache quota manager stopped
[2021/07/11 14:43:28.920] [MESSAGE ] [ 14876] [CACHE ] Cache uninitialized
I have already solved the problem with accessing the folder