Problems, prblems

[advies]

why do I suddnely get weard messages, while nothing works.
Pleas correct immediately.
messages:
Netdrive3 is not initialized
Netdrive 3 is not initialized please press connect button
Authentication with webdev has failed

This morning everything worked OK
Now I have checked if my NAS server was running and that was OK and I could enter so passwords are OK.

[support1]

To help us diagnose the issue, please set the log level to VERBOSE and reproduce the problem. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

[advies]

nd3api_openshot-qt.exe.zip (4.7 MB)

[support1]

Based on the logs, it appears that the NetDrive system services are unable to initialize the network layer required to communicate with other components.

• To resolve this issue, please check if the NetDrive system services are currently running using the Services application in Windows.

  

• If you use firewall software such as McAfee or BitDefender, you may need to allow NetDrive system services to access network ports.