Permissions error when moving Google Docs?

[d_user-a0fd]

Hi,

I was enjoying the free trial on Windows 10 but came across an unexpected issue.

When I try to move files created in Google Docs from one folder in my drive to another (drag & drop/cut & paste), I get a Windows permissions error. I have checked and I own the file, and also there are no errors when I do the same action via the real Google Drive.

Here is a screenshot of the error:

Is this a bug, a known limitation or something else?

Thanks for your help

David

[tsjeong]

Dear David,

Thank you for interesting in NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[d_user-a0fd]

Thanks for your response. Happy to provide these logs but I will not post them on a public forum; while the logs may not contain credential information, they do appear to contain things like filenames.

Is there please an alternative way you will allow me to send the logs?

[tsjeong]

Dear David,

I changed it to a private issue. Please attach log file here.

Regards.

[d_user-a0fd]

Many thanks

logs.zip (43.2 KB)

I see the Permissions issue whenever I try to move a file created in Google Docs, such as

Untitled document.Google Docs
Untitled spreadsheet.Google Sheets

Looking forward to your response