OneDrive: Shows upload speed = 0 bytes, items failed, but still uploading

[pedro]

NetDrive version: 3.6.548
Windows/Mac Version: Server 2016

Attempted to copy 4 files from local drive to OneDrive. Initially, 3 files reported as failed and showed in the failed items in NetDrive. One popped up a notice asking if I wanted to copy without properties and allowed the response to be applied to all. Clicked to allow for all and upload started and then dropped to zero bytes. Restarted the 3 failed and they do not show up in NetDrive as waiting but they are uploading and the file progress is responding with the progress. Screen capture shows all of this

[sebastian-herbe]

I’m having a similar problem (NetDrive 3.6.571, Win 10) when copying files to my Synology-NAS (WebDAV). At some point during the upload, every file displayed on ‘uploading’ is stuck and nothing happens on ‘waiting’ and ‘failed’ - nonetheless my diskstation (that is only used by me and for nothing else at that moment) shows a continuous file uploading. The network drive symbol shows the uploading-arrow, too.
If I wait long enough, the upload seems to be finished, but I cannot control that on the program window.

[crazyclash]

i got the same problem on windows 10.

[Knackster]

I have the same exact issue using google drive.

[Alex]

@sebastian-herbe @crazyclash Can you send us log files?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

Change Log Level First, check your settings and change log level to VERBOSE. Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Get back to DRIVES screen Changed log level takes effect when you leave SETTINGS screen. Reproduce your problem ! After changing log level you must repeat your steps to reproduce the problem you have. This time it will be logged in relevant log files. Send Log File Within your driv…

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

[Knackster]

Thank you very much for following up on this. This is a major issue for me too. Depending on how much traffic I have at the time it could take anywhere from 5 minutes to a few hours before the uploads list locks up. Uploads are still going but the list does not update anymore.

To get it to work again I either have to restart the whole computer or in task manager close ND3 and in services stop both ND3 services then restart them and the application.

Closely following this.