Netdrive3 SFTP random files disappear

[jani-lehtonen]

Hello,

we use netdrive3 on windows 10 computer to map linux sftp server as local drive. Sometimes random files stops showing on remote folders, but when you disconnect netdrive and reconnect, then files are showing again… We have enabled “Always retrieve file list from server”… Help???

Thank you!

[jyyoon]

Hello.

Could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Regards.