Netdrive3 NOT allowing to create a connection to Synology

[technetdrive]

NetDrive version:
Windows Version:

Hi, I have purchased 1x lic under the email address - technetdrive@thewheelofbrisbane.com.au. However I am NOT able to create a DRIVE CONNECTION. No Error, just cannot click on the CONNECT button (greyed out) when creating a new drive connection. Please help.

[jyyoon]

Hello

Could you set a host url to “http://host:5005” or https://host:5006" ?

If your issue persists, could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.