NetDrive3 cannot list files in folder

[gonzalo-garcia]

nd3svc_S3.log (5.3 KB)
ndagent.log (350 Bytes)
NetDrive3_Usuario.log (2.7 KB)

[jyyoon]

Hello.

Thank you for using NetDrive.

I found a error relative with SSL while connecting to S3 server in the log files you attached.

Could you check there is a fiile bdrive.res in the installed path? (ex: C:\Program Files (x86)\Bdrive\NetDrive3)

Please uninstall and re-install NetDrive, if there is not the file bdrive.res in the installed path,.

If the issue persists, attach debug log files to get more details.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Regards.