Netdrive issue Login

[michael-gatz1]

Hello Users and Support,

I have very often the issue, that Netdrive crash on my Windows10. I reboot my machine than.
If it is restarted, I want to login by open NetDrive3. But as you can see in my screenshot there is no
login possible. Some time later (>30min) and recheck login I am logged in.

How I can fix it`?

[jyyoon]

Hello.

Thank you for using NetDrive.

Could you attach debug log fils to figure out what happened after setting a log lovel to VERBOSE?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Regards.