Netdrive cant connect to Sharepoint

[raymaggi]

since the newest version, sharepoint will not connect. it authenticates the account successfully, but gets the error " authentication with sharepoint has failed". i’ve tried to exit out of onedrive so it prompts for the username and password when i hit “connect”, and it accepts my username and password. but still receive the error.
i can connect to OneDrive for business with out a problem.

[support1]

Sorry for the delay. To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.

[raymaggi]

netdrive.zip (2.1 MB)