NetDrive and Windows Virtual Desktop

[kbartos1]

I have a group of users that all use Dropbox using WVD (Windows Virtual Desktop) on azure. Each user is using NetDrive as a mounted network drive booting on login when they login to the WVD. However, lately, we are getting a lot of errors (Network path already used).

Can you please help me troubleshooting this?

WVD is hosted on Server2016 and is Windows 10 pool that each user logs into and gets their own unique desktop. Dropbox service doesn’t work in the virtual desktop environment.

What’s going on here?

[tsjeong]

Dear kbartos1,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.