Netdrive 3.18.1125 cannot delete folders in GDrive

[tsjeong]

Dear sebastian-trell,
We tested under the same environment (version 3.18.1125) but could not reproduce the folder deletion issue you described.
To investigate further, could you please provide the following:

1. Log files
   To help us diagnose the issue:

   1. Please set the log level to VERBOSE
   2. Reproduce the problem.
   3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please compress (zip) the logs right after the issue occurs and send them back to us.

2. Additional details to help reproduce the issue

• How the problematic folder was created (via Google Drive web / via NetDrive)
• When the issue started (after recent NetDrive update / after changes in Google Drive, etc.)
• The exact error message shown in Explorer when deletion fails (screenshot if possible)

Providing these details will help us identify the cause faster.

Best regards,
NetDrive Support Team