Mount process is not executed on MacOS

[layone22]

Hi
I’m on MacOS Big Sur and I can’t mount Mega account using Netdrive
all I get is the error message “Mount Process is Not Executed”
I tried many times to mount this virtual drive but I couldn’t. Any help?
Thanks

[tsjeong]

Dear layone22,

Thank you for using NetDrive.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.