jensre
February 27, 2018, 8:47pm
1
Hello, I cannot connect to OneDrive or to Google Drive because I am getting a “Mount Eror” after pressing on the connect button. Is there a workround for this issue ?
system
Closed
March 6, 2018, 8:47pm
2
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
Alex
March 7, 2018, 5:26am
4
We need more clue to analyze your problem.
What OS/OS version do you have?
After setting the log level to VERBOSE, can you send us a log file?
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
[image]
Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
[image]
1B. If you can login
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
Sorry for the inconvenience it may caused.