Mac error "The operation can't be completed because an item with the name "NAME" already exists"

tkinee · October 7, 2020, 2:48pm

Netdrive Version: 3.11.199
MacOS version: 11.0 Beta (20A5384c)

When dragging or copying items into Netdrive Webdav instance, the above error appears, and the item on the drive then shows as an empty file.

The only way to get the file to upload is to copy the file a second time and select the option to “Keep Both”

Are there settings that can be adjusted to avoid this issue?

Screen Shot 2020-10-06 at 6.24.34 PM

jyyoon · October 8, 2020, 12:56am

Hello.

Thank you for using NetDrive.

Could you attach debug log files to figure out what happened?

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

tkinee · October 8, 2020, 1:44am

Thanks,

See attached logs, attempting to drag “Sample Image.png” into “Sample Folder”

jyyoon · October 11, 2020, 10:59pm

Hello.

I got the files you attached and reviewed them.

I found a bug of your issue on macOS11 beta. I will let you know and check as soon as fixing it.

Regards.

system · October 18, 2020, 10:59pm

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.

jyyoon · October 26, 2020, 9:16pm

Hello.

Thank you for waiting.

Could you try with a following url version?

Regards.