Lost all settings

[tchabot]

After rebooting my pc it appeared that all settings in netdrive3 were gone.
How can?
How to get them back without typing in everything again?

[tsjeong]

Dear tchabot,

Thank you for using NetDrive.

Do you mean that all Drive Items have been deleted?

If yes, did you choose In account or In Device when you created the drive item?

Regards.

[tsjeong]

Dear tchabot,

Would you like to log in to NetDrive again?

If you still can’t see a list of Drive Items, please send us a log file.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.

[tchabot]

How can I check that when I don’t see any?

[tsjeong]

Dear tchabot,

Would you like to log out of NetDrive and log in again?

If the problem persists, would you please send a screenshot of the problematic situation?

Regards.

[tchabot]

problem solved? Well, it didn’t show again