I have a dropbox account with over 600 folders and right now a total size of 456TB. All stable versions and beta versions of netdrive3 stop displaying folders and files and just show empty directories.
I have uninstalled and reinstalled each version several times. Other programs such as rclone and raidrive display all the files without issue.
jyyoon
November 11, 2021, 10:18pm
2
Hello.
Thank you for using NetDrive.
I will check about this issue.
Could you attach debug log files to figure out what happened?
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
[image]
Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
[image]
1B. If you can login
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
There is no login related credential information in the log files.
Sorry for the inconvenience it may caused.
Regards.
Hello because of the nature of the files and folders I cant post the full log, but here its showing a 409 error. If you need the full log please DM me so I can send it privatly
[2021/11/11 18:06:46.613] [MESSAGE ] [ 6628] [PROTOCOL ] DROPBOX_BIZ::DropboxBiz::GetFileList >> HTTPS POST >> 200 : https://api.dropboxapi.com/2/files/list_folder(26591) - 269ms
[2021/11/11 18:06:46.613] [DEBUG ] [ 6628] [PROTOCOL ] DROPBOX_BIZ::DropboxBiz::GetFileList >>
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
[2021/11/11 18:06:46.613] [DEBUG ] [ 6628] [PROTOCOL ] DROPBOX_BIZ::DropboxBiz::GetFileList >> ON HTTP RANGE 200(200) : AERROR::RETRY(0x00000002)
[2021/11/11 18:06:46.707] [MESSAGE ] [ 6628] [PROTOCOL ] DROPBOX_BIZ::DropboxBiz::GetFileList >> HTTPS POST >> 409 : https://api.dropboxapi.com/2/files/list_folder/continue(56) - 98ms
[2021/11/11 18:06:46.723] [DEBUG ] [ 6628] [PROTOCOL ] DROPBOX_BIZ::DropboxBiz::GetFileList >>
3DC9310A80300C40D1DD53486669C0D1CB94AA510BAD29490445BCBB8AE0F6F96F312BDA218612DD285C7ADEDF1C38638B534CA498A29A9F388D2438F06A71DDA8AA4E201116AF5BCE410EE86A10523274D0D49F3DEF046761FE11AEEB0618922756
jyyoon
November 17, 2021, 7:53am
4
Hello.
I reviewed the log you posted and researched about this issue.
I will give a new url to download a test version to check. It will be in a few days.
Regards.
jyyoon
November 18, 2021, 12:16am
5
Hi
I tried that last version with Dropbox, and still no solution on this matter
Best regard
Stian
confirmed does not work. Version 3.15.393 DOES work but the file access is very slow.
jyyoon
November 22, 2021, 12:10am
8
@stian-reistad
Hello.
Could you sent me debug log files to figure out via P.M.?
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
[image]
Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
[image]
1B. If you can login
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
There is no login related credential information in the log files.
Regards.
system
Closed
December 1, 2021, 1:21am
11
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
jyyoon
December 9, 2021, 4:00am
12