Issue with FTP Drive can't create folder on NetDrive but ok on FileZilla

ftp
#1

NetDrive version: latest one download yesterday 3.6.571

on NetDrive, I can create file but not folder.
On File zilla, I can create both file and folder.

This is the log
[2019/01/02 12:05:02.836] [ERROR ] [ 22380] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:05:02.841] [ERROR ] [ 22380] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder
[2019/01/02 12:05:05.302] [ERROR ] [ 21812] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:05:05.302] [ERROR ] [ 21812] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder
[2019/01/02 12:05:08.893] [ERROR ] [ 5016] [FILESYSTEM] W not mounted
[2019/01/02 12:05:24.624] [ERROR ] [ 14256] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.6.571 ] [Child.cpp:132]
[2019/01/02 12:05:30.142] [ERROR ] [ 1544] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:05:30.142] [ERROR ] [ 1544] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \volume1\New folder
[2019/01/02 12:06:07.578] [ERROR ] [ 24240] [FILESYSTEM] W not mounted
[2019/01/02 12:06:14.201] [ERROR ] [ 21808] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.6.571 ] [Child.cpp:132]
[2019/01/02 12:06:14.423] [ERROR ] [ 19000] [FILESYSTEM] [W:filezilla.exe] FileSystem::OpenDir => AERROR::FAILED :
[2019/01/02 12:06:14.425] [ERROR ] [ 6104] [FILESYSTEM] [W:filezilla.exe] FileSystem::OpenDir => AERROR::FAILED :
[2019/01/02 12:06:19.506] [ERROR ] [ 21876] [FILESYSTEM] W not mounted
[2019/01/02 12:06:38.811] [ERROR ] [ 2280] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.6.571 ] [Child.cpp:132]
[2019/01/02 12:06:38.996] [ERROR ] [ 3020] [FILESYSTEM] [W:filezilla.exe] FileSystem::OpenDir => AERROR::FAILED :
[2019/01/02 12:06:38.996] [ERROR ] [ 15500] [FILESYSTEM] [W:filezilla.exe] FileSystem::OpenDir => AERROR::FAILED :
[2019/01/02 12:06:43.089] [ERROR ] [ 12672] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:06:43.089] [ERROR ] [ 12672] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder
[2019/01/02 12:06:47.708] [ERROR ] [ 12672] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:06:47.708] [ERROR ] [ 12672] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder
[2019/01/02 12:06:49.053] [ERROR ] [ 1300] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:06:49.053] [ERROR ] [ 1300] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder
[2019/01/02 12:07:18.653] [ERROR ] [ 21196] [FILESYSTEM] W not mounted
[2019/01/02 12:33:26.364] [ERROR ] [ 22116] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.6.571 ] [Child.cpp:132]
[2019/01/02 12:33:36.547] [ERROR ] [ 27516] [FILESYSTEM] [W:filezilla.exe] FileSystem::OpenDir => AERROR::FAILED :
[2019/01/02 12:33:36.548] [ERROR ] [ 17656] [FILESYSTEM] [W:filezilla.exe] FileSystem::OpenDir => AERROR::FAILED :
[2019/01/02 12:34:06.773] [ERROR ] [ 27516] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:34:06.774] [ERROR ] [ 27516] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder
[2019/01/02 12:34:10.803] [ERROR ] [ 27516] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1/], url: [volume1/New folder], exec error: [21]
[2019/01/02 12:34:10.804] [ERROR ] [ 27516] [FILESYSTEM] [W:explorer.exe] FileSystem::MakeDir => AERROR::FOLDER_CREATION_FAILED : \New folder

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#2

When create ‘New Folder’ -> Error 0x8000FFFF: Catastrophic failure.

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#3

[2019/01/02 19:58:03.988] [DEBUG ] [ 9540] [PROTOCOL ] Protocol::CreateDirectoryW id: [/volume1]
[2019/01/02 19:58:03.988] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Rebuilt URL to: ftp://192.168.3.1:21/
[2019/01/02 19:58:03.988] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Found bundle for host 192.168.3.1: 0x26da999a5b0 [serially]
[2019/01/02 19:58:03.988] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Re-using existing connection! (#1) with host 192.168.3.1
[2019/01/02 19:58:03.988] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connected to 192.168.3.1 (192.168.3.1) port 21 (#1)
[2019/01/02 19:58:03.988] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] CWD /
[2019/01/02 19:58:03.988] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] ftp_perform ends with SECONDARY: 0
[2019/01/02 19:58:03.989] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 250 Directory successfully changed.
[2019/01/02 19:58:03.989] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Remembering we are in dir “”
[2019/01/02 19:58:03.989] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] MKD volume1/New folder
[2019/01/02 19:58:03.989] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 550 Permission denied.
[2019/01/02 19:58:03.990] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] QUOT string not accepted: MKD volume1/New folder
[2019/01/02 19:58:03.990] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connection #1 to host 192.168.3.1 left intact
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Rebuilt URL to: ftp://192.168.3.1:21/
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Found bundle for host 192.168.3.1: 0x26da999a5b0 [serially]
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Re-using existing connection! (#1) with host 192.168.3.1
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connected to 192.168.3.1 (192.168.3.1) port 21 (#1)
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Request has same path as previous transfer
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] ftp_perform ends with SECONDARY: 0
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Remembering we are in dir “”
[2019/01/02 19:58:04.190] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] MKD volume1/New folder
[2019/01/02 19:58:04.190] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 550 Permission denied.
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] QUOT string not accepted: MKD volume1/New folder
[2019/01/02 19:58:04.190] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connection #1 to host 192.168.3.1 left intact
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Rebuilt URL to: ftp://192.168.3.1:21/
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Found bundle for host 192.168.3.1: 0x26da999a5b0 [serially]
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Re-using existing connection! (#1) with host 192.168.3.1
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connected to 192.168.3.1 (192.168.3.1) port 21 (#1)
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Request has same path as previous transfer
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] ftp_perform ends with SECONDARY: 0
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Remembering we are in dir “”
[2019/01/02 19:58:04.391] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] MKD volume1/New folder
[2019/01/02 19:58:04.391] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 550 Permission denied.
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] QUOT string not accepted: MKD volume1/New folder
[2019/01/02 19:58:04.391] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connection #1 to host 192.168.3.1 left intact
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Rebuilt URL to: ftp://192.168.3.1:21/
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Found bundle for host 192.168.3.1: 0x26da999a5b0 [serially]
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Re-using existing connection! (#1) with host 192.168.3.1
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connected to 192.168.3.1 (192.168.3.1) port 21 (#1)
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Request has same path as previous transfer
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] ftp_perform ends with SECONDARY: 0
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Remembering we are in dir “”
[2019/01/02 19:58:04.593] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] MKD volume1/New folder
[2019/01/02 19:58:04.593] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 550 Permission denied.
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] QUOT string not accepted: MKD volume1/New folder
[2019/01/02 19:58:04.593] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connection #1 to host 192.168.3.1 left intact
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Rebuilt URL to: ftp://192.168.3.1:21/
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Found bundle for host 192.168.3.1: 0x26da999a5b0 [serially]
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Re-using existing connection! (#1) with host 192.168.3.1
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connected to 192.168.3.1 (192.168.3.1) port 21 (#1)
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Request has same path as previous transfer
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] ftp_perform ends with SECONDARY: 0
[2019/01/02 19:58:04.794] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Remembering we are in dir “”
[2019/01/02 19:58:04.794] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] MKD volume1/New folder
[2019/01/02 19:58:04.795] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 550 Permission denied.
[2019/01/02 19:58:04.795] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] QUOT string not accepted: MKD volume1/New folder
[2019/01/02 19:58:04.795] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connection #1 to host 192.168.3.1 left intact
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Rebuilt URL to: ftp://192.168.3.1:21/
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Found bundle for host 192.168.3.1: 0x26da999a5b0 [serially]
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Re-using existing connection! (#1) with host 192.168.3.1
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connected to 192.168.3.1 (192.168.3.1) port 21 (#1)
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Request has same path as previous transfer
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] ftp_perform ends with SECONDARY: 0
[2019/01/02 19:58:04.995] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Remembering we are in dir “”
[2019/01/02 19:58:04.995] [DEBUG ] [ 9540] [NETWORK ] [HEADER <<] MKD volume1/New folder
[2019/01/02 19:58:04.996] [DEBUG ] [ 9540] [NETWORK ] [HEADER >>] 550 Permission denied.
[2019/01/02 19:58:04.996] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] QUOT string not accepted: MKD volume1/New folder
[2019/01/02 19:58:04.996] [MESSAGE ] [ 9540] [NETWORK ] [INFORMATION] Connection #1 to host 192.168.3.1 left intact

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#4

Hello khoaofgod

I guess you wanted to create a folder “volume1/New folder” and current working dir was “”.
But it was failed for “550 Permission denied”

If you have a write permission, check your current current working dir(CWD) when the user logged in.

Regards.

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#5

I don’t write permission.
When I use file zillar or Explorer of Windows, login the same info and I create folder well.
Just not NetDrive.

I asked for refund already, ty anyway. I will come with u guys on next version more stable.

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#6

Which ftp server are you using?

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#7

If you want could you give me a whole log file?

I will review it.

Or, I guess you set a server address “ftp://host:port/path”.

Please set a server address “ftp://host:port” without “path”

Then press “BROWSE” button and select your path to mount.

It will solve your issue.

Regards.

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#8

I already tried it, and no help at all. I use FTP Server on USB Sharing of TP Link C9

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#9

Sorry for late.

If you want, attach full debug log files to figure out what happened.

And let me know your setting for connection, url and root path.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

There is no credential information in the log files.

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