Inconsistent timestamp issue

[glee]

Hi, I have been having the wrong timestamp on my Netdrive on files that I have saved. My colleague accessing the same file would show the correct timestamp. That means what we see on both ends are not consistent. I have amended my country from US to Perth, but the timestamp issue is still not resolved. Hope to get a reply from customer support soon. Thanks

[support1]

What type of remote storage do you use with NetDrive?

To help us diagnose the issue:

1. Please set the log level to VERBOSE
2. Reproduce the problem.
3. Afterward, please follow the instructions in the following link to send us the debug log file:

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Please be aware that the log file does not contain any login credentials. We apologize for any inconvenience this may cause.