I have installed Mac OS Tahoe 26 today and Netdrive doess not connect

[g-baschetti]

Hello Support! I have installed Mac OS Tahoe 26 today and Netdrive doess not connect to the agent, I tried many times but it dosn’t works, there is any .dmg update ? thanks

[tsjeong]

Hello g-baschetti,
Thank you for contacting us.

Since NetDrive cannot connect to the agent after updating to macOS Tahoe 26,
please send us the following files so that we can investigate the issue further:

1. A screenshot of the error message shown in NetDrive
2. The log files

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

Once we review the files, we’ll let you know if an updated build (.dmg) is required for macOS Tahoe 26.

Best regards,
NetDrive Support Team