I can't access in my Mac

[julio1]

When I Try to connect for FTP or FTPs, Webdav in my Mac the software don´t allow connect for security reasons, I open Systems configuration and I try clic to allow conections but my mac don´t let me to approve Netdrive

[tsjeong]

Dear julio1,

Could you give me more details information? A screenshot will be helpful.

What version of NetDrive and Mac do you use?

Regards.

[julio1]

Hi I use Net Drive 3.9.1018 and OSX Hight Sierra 10.13.6

[tsjeong]

Dear julio1,

Would you like to uninstall NetDrive and reinstall it to the latest version?
https://www.netdrive.net/download/

If the problem persists, please attach log files to figure out what happened.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.