Having issues with adding other Nas accounts to access under one account

[steve-simon]

Hi, we are trying to use WebDav to access with multiple nas accounts, but are unable to rebuild connections to confirm that the accounts are accessible and working on the nas properly.
We are wondering about the process for refund at this point as we aren’t seeing any issues with the number of licenses being used for the one member for the different computers and the inability to access other nas accounts with WebDav.
To be clear we are not asking for a refund at this time.

[jyyoon]

Hello.

Thank you for using NetDrive.

If your NAS server is Synology NAS, please refer to a following topic.

WEBDAV: Windows 10 - Synology - "Permission Error" After Windows Updates

Dear maka In the debug files, all I found is “HTTP/1.1 401 Authorization Required”. In the past, there was a customer whose ip is registered in block list of the Synology NAS DSM. Could you check your DSM’s block list? [image] Best regards.

Or if you attach debug log files to figure out what happened, I will review them.

Regards.