Hangup to access file with BTPANEL

[henry-wing]

Hang up to access file with BTPANEL.

The BTPANEL is a web server side software, I need to use Netdrive to make the server disk scalable.

But Netdrive will Hang up to access the file or directory with BTPANEL.

BTPANEL Software:
https://www.bt.cn/download/windows.html

Please help.

Thank you.

[tsjeong]

Dear henry-wing,

Thank you for using NetDrive.

Please attach screenshots and log files.

After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :

How to attach a log file

1. Change Log Level First, check your settings and change log level to VERBOSE. 1A. If you cannot login At your login screen: [image] Click SETTINGS at the lower right corner. Change Log level to VERBOSE and go back to login screen to apply the change: [image] 1B. If you can login Go to Settings: [image] Change log level to VERBOSE: [22] Set to DEBUG if you use old version because there is no VERBOSE log level. Go back to DRIVES screen. Changed log level takes effect when you leave …

There is no login related credential information in the log files.

Sorry for the inconvenience it may caused.

Regards.