Starting this morning I have begun to get this error.
NetDrive3 no longer connects automatically to my Google Drive.
When I try to manually connect I get a popup which only states - “Google Drive - Connection Error”
Looking in the “nd3svc_Google Drive.log” I see the following each time I try to manually connect
[ERROR ] [ 17812] [SERVICE ] [ nd3 sdk version - child nd3svc : 3.15.393 ] [Child.cpp:129]
[ERROR ] [ 17812] [PROTOCOL ] About::Process >> ON HTTP 401 : AERROR::FAILED(0x00000001)
[ERROR ] [ 17812] [PROTOCOL ] About::Process >> ON HTTP 401 : AERROR::FAILED(0x00000001)
Dear kcs-ragtop,
Thank you for using NetDrive.
After setting the log level to VERBOSE, please reproduce the problem and send us the debug log file :
1. Change Log Level
First, check your settings and change log level to VERBOSE.
1A. If you cannot login
At your login screen:
[image]
Click SETTINGS at the lower right corner.
Change Log level to VERBOSE and go back to login screen to apply the change:
[image]
1B. If you can login
Go to Settings:
[image]
Change log level to VERBOSE:
[22]
Set to DEBUG if you use old version because there is no VERBOSE log level.
Go back to DRIVES screen. Changed log level takes effect when you leave …
There is no login related credential information in the log files.
Sorry for the inconvenience it may caused.
Regards.
system
Closed
June 25, 2021, 12:56pm
3
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